"Good Morning Siva,
I just wanted to circle back to you regarding the service of this trailer.
Chuck Arnone from Power Equipment Solutions just delivered repaired trailer back to us.
We are truly impressed and grateful for the excellent level of service you have provided us with.
Thank you very much. This service will defiantly keep Pratt Industries at the top of my list when it comes time to order new trailers.
We appreciate your help."